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Privacy Policy

This Privacy Policy explains how Brain Academy (“we,” “our,” or “us”) collects, uses, stores, and protects personal data of its users (each, a “Member”). It also explains Members’ rights under the General Data Protection Regulation (GDPR).

This Privacy Policy applies to Brain Academy and all courses, programs, coaching, community activities, and services offered through our platform.

Personal Data We Collect

We may collect personal data from Members in a variety of ways, including (but not limited to) when Members:

  • Enroll in Brain Academy or a specific course/program

  • Subscribe to a newsletter or download resources

  • Join our online community or attend events/Zoom sessions

  • Request coaching or other services

  • Contact us via email or our website

The types of personal data we may collect include:

  • Name

  • Email address

  • Billing information (for paid services)

  • Communication preferences

  • Any other information Members voluntarily provide

Members may visit Brain Academy anonymously. We only collect personal data when Members voluntarily submit it.

How We Use Collected Information

We may use Members’ personal data for the following purposes:

  • To provide and improve services
    Delivering courses, programs, and coaching, and improving user experience.

  • To improve customer service
    Helping us respond more effectively to support requests.

  • To personalize user experience
    Understanding how Members use our services as a group.

  • To send communications
    Including course updates, newsletters, resources, and—where Members have consented—promotional materials. Members can unsubscribe from marketing emails at any time.

  • To comply with legal obligations
    For example, maintaining tax or accounting records.

Legal Bases for Processing (GDPR)

We process personal data under the following legal bases:

  • Contractual necessity: To provide the services Members signed up for.

  • Consent: For newsletters and optional communications (Members can withdraw consent at any time).

  • Legal obligation: To comply with applicable laws (e.g., tax regulations).

  • Legitimate interests: To improve our services and protect our platform from misuse.

Sharing Your Personal Data

We do not sell, trade, or rent personal data.

We may share limited data with trusted third-party service providers (such as payment processors, email services, or community platforms) who help us operate Brain Academy. These providers are only authorized to use personal data as necessary to deliver their services to us and must comply with GDPR.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law (e.g., tax records). When data is no longer needed, it will be securely deleted.

Members’ GDPR Rights

As a Member based in the EU/EEA, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.

  • Right to rectification: Request correction of inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”): Request deletion of your data, where legally possible.

  • Right to restrict processing: Request that we limit how we use your data.

  • Right to data portability: Request transfer of your data to another service provider.

  • Right to object: Object to certain processing activities (e.g., direct marketing).

  • Right to withdraw consent: Withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact us (see below).

Third-Party Websites

Members may find content in Brain Academy that links to third-party websites or services. We are not responsible for the practices employed by these websites, which are subject to their own privacy policies.

Security of Your Data

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

Brain Academy may update this Privacy Policy from time to time. We encourage Members to review this page regularly for any changes. Continued use of Brain Academy after changes are posted will be deemed acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your GDPR rights, you can contact us at:

Brain Academy
Email: [email protected]
Location: Brussels, Belgium

You also have the right to lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.